Features
Our innovative software is packed full of all of the essential features you need to manage your club, along with a host of others you didn’t even know you needed… until now!
From waitlists and trials, to automated payment journeys and correspondence, Class Cobra has it all.
PERSONALISATION
Personalise your experience with internal and customer facing colours and logos for optimal club branding.
TERMS
Create unlimited terms, even in advance. Schedule breaks, dates & easily port members from one term to the next.
MEMBERS
Add member notes, medical info, emergency contacts and photo preferences. Allocate to multi classes & more.
CLASSES
Up to 10 classes with our Solo plan, unlimited with Team, each with individual pricing, policies and more.
VENUES
Add unlimited venues club alongside images, emergency contact details, access info and more.
CHECK-IN
Easy check-in via our mobile optimised check-in pages. Add member notes on the fly, check payments & more
COMMUNICATIONS
Fully automated communcation journeys for members, all perfectly branded to match your club.
PAYMENTS
Integrated payment solutions via Stripe. Set up in a matter of minutes with auto-retries, covering payments & more.
COACHES
Unlimited coaches on our Team plan for large and growing clubs, with notes, photo uploads & more.
Comprehensive Feature List
🎯 Everything you see below is available on BOTH Solo & Team plans
📈. Class Management
✅ Unlimited class types (e.g. "Tots 2-4yo", "Adult Cycling")
✅ Up to 10 classes (unlimited on Team Plan)
✅ Age-banded class types with min/max age in years + months
✅ Per-class scheduling (day, time, duration, venue)
✅ Class capacity limits with automatic full-class handling
✅ Class colour coding for visual organisation
✅ Term-based scheduling with breaks (school holidays, etc.)
✅ Re-run terms — duplicate an entire term's schedule forward
✅ Class pause/resume — pause an entire class or class type for breaks
✅ Scheduled future pauses (e.g. pre-schedule August closure)
✅ Public visibility toggle — hide classes from public page but keep direct link
✅ Kids vs adult class differentiation (parent/guardian fields appear only for kids classes)
🎉 Public Booking Pages
✅ SEO-friendly booking URL per club (e.g. /book/your-club-name)
✅ Embeddable booking page (iframe) for your own website
✅ Mobile-optimised public schedule
✅ Filter by class type, venue, day, availability
✅ Individual class detail pages with photos, descriptions, pricing, FAQs
✅ Custom branding — logo, brand colour, text colour, button colour, background
✅ Per-class-type FAQs to reduce parent enquiries
🎽 Trials
✅ Configurable trial slots per class
✅ Configurable trial price per class
✅ Trial booking flow with Stripe payment
✅ Automated trial confirmation emails
✅ 48-hour trial reminder emails
✅ Post-trial follow-up email sequence (3-stage: attended → 1st chase → final chase)
✅ Trial accept/reject buttons in emails for one-click enrolment
✅ Trial no-show tracking
✅ Trial date change capability
⏯️ Waitlists
✅ Automatic waitlist when classes are full
✅ Per-class-type waitlist toggle (enable/disable)
✅ Custom waitlist explainer notes shown above join button
✅ Waitlist confirmation emails
✅ Manual promotion from waitlist → trial → enrolled
✅ Automated emails when waitlist members are booked into a trial
✅ "Moved to waitlist" emails when capacity drops
👥 Member Management
✅ Up to 100 members (unlimited on Team Plan)
✅ Full member profiles (contact, address, DOB, medical, emergency contact, photo permission)
✅ Parent/guardian details for kids classes
✅ Member status lifecycle: Trial → Member → Inactive → Archived
✅ Member archiving (preserves history, removes from active counts/billing/check-in sheets)
✅ Unarchive — bring archived members back (siblings, returners)
✅ Member onboarding workflow for bulk-imported members
✅ Member notes with edit history and audit trail
✅ Member photo uploads
✅ Member history timeline (every status change, enrolment, profile update)
✅ Bulk CSV import with preview & validation
✅ Bulk assign multiple members to a class
✅ Multi-class enrolment (one member in multiple classes)
📝 Check-In's
✅ Multi-coach check-in — coaches can independently check members in
✅ Weekly check-in tracking with year/week numbering
✅ Present / Absent / Late status options
✅ Mobile-friendly check-in sheets
✅ Per-class check-in views
✅ Check-in notes per member
📭 Communications
✅ Branded transactional emails — auto-sent for every key event
✅ Pre-built email templates for 50+ scenarios (enrolment, trial, payment, cancellation, etc.)
✅ Personalised email templates
✅ Logo, branding & signature controls
✅ Manual email sending to individual members
✅ Email tracking — opens, clicks, bounces
✅ Full communication history per member
✅ Email opt-in / marketing opt-in tracking (GDPR-compliant)
✅ Brevo integration for high-deliverability sending
💳 Payments
✅ Stripe Connect onboarding — receive payments directly to your Stripe account
✅ Monthly subscriptions OR per-class billing
✅ Add one-time joining fees if required
✅ Multi-class and sibling discounts
✅ Voucher codes (percentage or fixed amount, one-time/limited/permanent)
✅ Configurable new-member billing day (e.g. all subs renew on the 1st)
✅ Pause & resume subscriptions (individual, by class, or by class type)
✅ Subscription cancellation options: immediate, end-of-paid-period, or end-of-billing-month
✅ Cancellation reason tracking for churn reporting
✅ Covering payments — one-off catch-up charges added to next invoice
✅ Refunds with reason tracking
✅ Stripe fee tracking on every payment
✅ Automated retry of failed payments
✅ Payment failure email sequences
✅ Dispute / chargeback notifications
✅ Payment receipts
✅ Card update service for members
🏪 Branding, Legal & Support
✅ Club logo, brand colour, text colour, button colour, background colour
✅ Email signature customisation
✅ Currency support: GBP, USD, EUR
✅ Custom favicon (uses club logo)
✅ Pretty public booking URL
✅ GDPR-compliant data handling
✅ Privacy policy & T&Cs templates
✅ Cookie banner
✅ Member opt-in / marketing opt-in audit trail
✅ Data export tools
✅ Member data anonymisation on archive
✅ In-app help articles
✅ Email support
🚀 Team Plan Extras
✅ UNLIMITED classes
✅ UNLIMITED members
✅ Coach profiles (vs no coach management on Solo)
✅ Coach photos & document uploads (DBS certificates, contracts, etc.)
✅ Coach employment dates tracking
✅ Emergency contact details for staff
✅ Coach assignment per class
✅ Coach login accounts with restricted access
✅ Role-Based Access Control (RBAC)
✅ Custom roles per club (e.g. "Head Coach", "Assistant", "Admin", "Receptionist")
✅ Granular menu permissions per role
✅ Trial management permissions
✅ Multiple club administrators
✅ Role assignment per coach
✅ Multi-administrator management
Contact Us
Have questions or need assistance? Reach out to our team to learn more about how Class Cobra can revolutionize your club management and drive unparalleled success.